RemoteTechFixer Terms of Service

Last Updated: 4 March 2026

1. Introduction

Background. RemoteTechFixer (“RemoteTechFixer”, “we”, “us”, or “our”) provides remote IT support, back office services, and on-site support in Pakistan through our website and services (the “Platform”).

Client. A “Client” means any individual or business that accesses or uses our Platform and services.

These Terms of Service (“Terms”) are a legally binding agreement between you and RemoteTechFixer and govern your use of our website and services. By accessing or using our Platform, you agree to be bound by these Terms.

2. Services

RemoteTechFixer provides the following services:

• IT Remote Support: 24/7 remote troubleshooting, system setup, and maintenance
• Back Office Services: Data entry, reporting, admin support
• On-Site Support Pakistan: Physical IT setup and troubleshooting within Pakistan
• Reporting & Analysis: Business data analysis and reporting

Specific service scope, pricing, and timelines will be confirmed in writing via email or WhatsApp before work begins.

3. Client Responsibilities

By using our services, you agree to:

• Provide accurate information about your systems and requirements
• Grant necessary access for remote support in a secure manner
• All correspondence must be through email and professional manner to avoid any mis communication both side
• Data sharing must be through goolgle drive /whsatsapp/email attachment only
• Pay agreed fees on time as per the invoice
• Not misuse our services for illegal or unauthorized activities

4. Pricing & Payment

All prices are listed in USD unless stated otherwise. Payment is required before service delivery unless a payment plan is agreed in writing. We accept bank transfer, PayPal, and other methods mentioned on our website.

For on-site support in Pakistan, travel and material costs may be charged separately.

5. Refunds & Cancellation

Due to the nature of IT services, all work once started is non-refundable. If service has not started, you may cancel and request a refund within 24 hours of payment.

We guarantee customer satisfaction. If you’re not happy, contact us within 48 hours and we’ll resolve it or re-do the work at no extra cost.

6. Confidentiality & Data Security

We treat all client data and systems as confidential. We will not share, sell, or misuse your data. However, you are responsible for backing up your data before any service. RemoteTechFixer is not liable for data loss caused by existing system issues.

7. Limitation of Liability

RemoteTechFixer provides services on an “as-is” basis. We will perform services with professional care, but we are not liable for indirect, incidental, or consequential damages, including data loss, downtime, or business interruption.

Our total liability will not exceed the amount you paid for the specific service.

8. Prohibited Use

You agree not to:

• Use our services for illegal purposes
• Attempt to hack, disrupt, or damage our systems
• Copy, resell, or redistribute our service methods and documentation
• Provide false information or impersonate others

9. Termination

We reserve the right to terminate or suspend access to our services immediately, without notice, for conduct that we believe violates these Terms or is harmful to other clients or us.

10. Dispute

incase of any dispute both parties will dicuss and resolve the issue on mutually understanding basis.

11. Changes to Terms

We may update these Terms at any time. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our services means you accept the changes.

12. Contact Us

If you have questions about these Terms, contact us:

Email: info@remotetechfixer.com
WhatsApp: +92 316 1114757
Website: www.remotetechfixer.com